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AI in the Service Industry: Where Industrial Companies Are Wasting Profit Potential

Logo of ensign advisory GmbH
This webinar is presented in collaboration with ensign advisory GmbH.
Employees analyze production data and AI dashboards to identify opportunities for optimization and automation in the manufacturing sector.
Sep.
23

Live webinar

Unlocking Revenue and Margin Potential Through Data and AI:

A large installed base lays the groundwork for an attractive service business. Nevertheless, revenue and profit potential in spare parts, field service, pricing, and digital services often remains untapped.

The reason often lies in a lack of transparency. Data from machines, customer interactions, and service processes is viewed in isolation. As a result, connections, untapped revenue opportunities, and margin-driving levers remain hidden.

In our live webinar with ensign advisory, we’ll show which profit drivers are particularly effective for industrial companies in the service and after-sales business and how their economic impact can be systematically categorized.

The focus is on the Service Profitability Check. You’ll gain practical insights into the areas of installed base, spare parts business, field service, pricing, and digital services. Using concrete examples, you’ll learn how individual levers can impact revenue and margins.

In addition, the speakers will explore how data and AI can help identify service opportunities early on, tailor offerings more effectively, and unlock additional business opportunities.

What You'll Learn in the Webinar

  • Where revenue and profit potential often goes untapped in the service industry
  • Which factors have the greatest impact on service revenue and margins
  • How the Service Profitability Check Systematically Identifies Areas for Growth
  • Why Pricing Is Often One of the Most Effective Ways to Boost Profitability
  • How Data and AI Identify and Prioritize Additional Service Opportunities
  • Which AI use cases in industrial services are already generating economic value
  • Answers to Your Questions in the Open Q&A Session

Who Should Attend This Webinar

  • Executive management and leadership of divisions and business units in industrial companies
  • Manager of Service, After-Sales, Service Excellence, and Field Service
  • Sales Managers and Sales Excellence Leaders
  • Head of Operations and the Service and Parts Business
  • CTOs, CDOs, and leaders responsible for digital transformation, digital services, and data-driven business models

Your Experts in the Webinar

Profile of Dr. Achim Wapniewski of ensign advisory GmbH.

Dr. Achim Wapniewski

CEO & Managing Partner | ensign advisory

Portrait of Christopher Klewes, defense expert at Dataciders

Christopher Klewes

Senior AI Advisor & Partner | Dataciders

Register now for free

Gain practical insights into the Service Profitability Check and learn how industrial companies are systematically tapping into revenue and margin potential in their service businesses using data and AI.

Sep.
23

Live webinar

Employees analyze production data and AI dashboards to identify opportunities for optimization and automation in the manufacturing sector.

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